As a middleman, the freight agent connects ship Freight agents , like Hollywood agents, find and organise jobs for their clients. They are the ones who connect trucks to loads and loads to trucks. As an agent, you will find clients, negotiate fees, arrange pick-ups. If a problem arises on the route, the agent steps in to solve it and keep the cargo moving forward Customer service and sales are combined into one job. Everything from cold-calling prospective clients to hiring owner operators for your loads falls under your remit as an agent. To make things even more complicated for themselves, agents plan routes and dispatch drivers. Specifications of a freight broker agent #1 As with any industry, building a clientele takes time, and freight brokerage and 3PL sales are no exception. To get to where they are today, the top freight brokers have made and learned from countless mistakes and failures. Top freight brokers learn from their mistakes and do what it takes now to ...